How can I contact Cool Sheepskin?
Phone: 01684 893368 e-mail: firstname.lastname@example.org
Monday to Friday: 8.30am - 5.30pm
Saturday: 8.30am - 12.30pm
How much is delivery?
Delivery is free on all products delivered within the UK. This is with Royal Mail's second class service or with a courier service, usually My Hermes UK.
We also offer the Royal Mail's first class service, First Class signed for service and special delivery service and these options will be shown at checkout where you can obtain an estimate for them.
Delivery to Europe - The price will be shown at checkout where you can easily get an estimate to your Country.
Please visit our 'shipping' page for further information.
How long does delivery take?
Special Delivery Next working day before 1pm if ordered before 3pm on the previous working day. If ordered on a Friday delivery would be on the following Monday.
First class signed for 1 - 2 days
First class 1 - 2 days
Second class 3 - 5 days.
Courier service 1 - 2 working days.
International tracked and signed for service 3 - 5 days.
Please see our 'shipping' page.
How do I order, do I need a user account?
No, you do not need to make an account, you can check out as a guest.
The option to create an account is there as well.
Can I cancel my order?
Sorry, cancellations or changes cannot be made once your order has been submitted on the website but please contact us by phone or e-mail and we will see how we can help.
How do I return my order?
Please visit our 'returns' page.